Assistant Project Manager

Creating high-powered Shopify Plus ecommerce solutions for fast-growing businesses

At The Taproom, we create high-powered Shopify Plus solutions for fast-growing businesses. Our services range from custom theme design and development to digital marketing, SEO strategy, and growth consultation. As dedicated partners, we turn Shopify stores into sales powerhouses and provide the tools you need to keep your business growing.

Responsibilities

Monitor and facilitate all communication between all parties involved on any given product
Assist in the planning, management, and adjustment of project timelines
Onboard new clients, lead kick-off meeting with both client and team, and execute post-launch follow-ups
Participate in sales calls, building an understanding of the client’s business and preparing detailed notes to contribute to proposal creation
Follow up weekly with active clients either via Basecamp or over the phone depending on the project, recording updates and changes on the client’s Basecamp project and updating to-do items where necessary
Act as a knowledge base for clients, clearly breaking down complex concepts
Ensure projects are staying on track and within budget, communicating regularly with internal team members and the client
Set up time estimate sheets for project tasks, and record actual time spent for future review
Perform quality assurance on internal tasks before sending to clients for review

Requirements

Are able to manage multiple projects and deadlines
Have excellent verbal and written communication skills
Are comfortable in a deadline-driven environment
Enjoy finding new opportunities to improve workflows and processes
Are detail-oriented with excellent organizational and time management skills
Thrive and self-manage effectively in a remote work environment
Can understand and untangle technical jargon and learn new technology quickly
Are not afraid to tell a joke (even if it’s a bad one)
Have a communication style that’s fun and approachable

Skills considered as a good plus

Have experience with Shopify
Have previous agency experience
Have experience in a client-facing role
Are located in Metro Atlanta (while this position is remote, we’d love to have you join us in-person when we resume face-to-face co-working)