Product Data Analyst

Measure the impact of your social media campaigns
Keyhole is an industry leader in measuring social media campaigns, and we're growing fast, with customers like Google, Amazon and Uber. Our data's also cited frequently by tier-1 news organizations like the Economist, WSJ and TIME.

That's where you come in.

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Responsibilities

As a Product Analyst, you love breaking down questions quantitatively and using data to find the answers, especially within the product.
As a data-loving member of the team, you'll serve as an analytics expert for your colleagues, using numbers to help them make better decisions. You'll support decision-making for teams like product, engineering and marketing.
An intuition about product and understanding about UX greatly helps while you also bringing the data analytics side to the table.
You will investigate user/business data for growth opportunities to optimize product adoption and engagement, and will communicate results to stakeholders.
Your daily activities will include creating queries for analysis and creating/automating reports on historical data using Tableau, Excel or through code.
Some examples of projects may include creating and tracking product metrics, looking into segments that are higher/lower performing, looking into product usage data to impact product strategy, analyzing experiments and helping create different experiments to best answer questions.

Requirements

Bachelor's degree or equivalent practical experience.
Analytical mind-set for solving problems using data and asking/answering questions
Understanding of the factors that drive product adoption and engagement, and experience in pulling different levers to increase these
Understanding of good statistical practices to reach relevant conclusions
Good Knowledge of SQL (We use MySQL and also AWS Redshift)
Experience with one or more programming languages (We use Python for data work, but open to R)
Skilled at MS Excel
Comfortable working with technical and non-technical team members

Skills considered as a good plus

Prior experience working at a SaaS software company
Past experience with third party product analytics platforms like Mixpanel or Pendo
Experience with AWS Databases/Storage (Redshift, S3)
Understanding of product growth or financial analytics
Experience with a BI Visualization tool like Tableau

Other information

Note that this is not a Product Manager or Product Coordinator role. The main function of this role is analysis of product engagement using data.