Chameleon enables companies to build interactive in-product experiences without writing code.
This includes models, walkthroughs, tooltips, banners, microsurveys, checklists, help widgets etc.
These improve user onboarding, feature discovery, self-serve learning, in-app engagement, product usage etc. Customers, such as Moz, Mixpanel, Gusto, Flexport and Airship, have improved conversion by >30% and saved weeks of engineering time.
Product people can easily and quickly build these experiences using our point-and-click Builder. Experiences can be targeted to specific users based on their properties or activity, and all the analytics are automatically collected.
General overview of the role
We’re looking for a mid-level product designer who wants to dive into crafting the simplest way to let our customers build complex in-product Experiences. You’ll work on our “Builder” platform and our dashboard application.
This type of software is completely new and so there are some interesting design challenges of creating something without direct precedent. That’s balanced with designing common SaaS functionality (e.g. user management, analytics, setup etc.) in an elegant and frictionless way.
You will become an expert on how to help others create effective UX; shape our roadmap in this hot new space; influence the design culture of a young team; and build the design systems that will be used for the next phase of our growth.
Manage and execute the design process
Review, discuss, and prioritize the key problems we should solve
Conduct research and ideate solutions to these problems
Help define user stories
Create wireframes and hi-fidelity prototypes to showcase solutions
Refine designs and prepare them for engineering
Help test and review delivered stories
Conduct specific user research projects, including beta programmes
Influence/direct marketing design (e.g. website)
Help improve and refine Chameleon’s brand personality
3+ years as a full-time product design experience, ideally at a SaaS company
1+ years of startup (<50 employees) experience
1+ years of full-time remote work experience
Great at independent research (e.g. exploring other similar products, conducting user interviews)
Receptive to feedback and iteration
Organized and able to manage multiple projects simultaneously
Builder/owner mindset (independent, comfortable with building processes and systems)
Good written and verbal communication skills (clear, succinct, direct)
You have a fully functioning home office / quiet place to work (and take calls) with a high-speed internet connection
This is your full-time job (no other part-time roles)
Fluency (written and verbal) in English
Perks & Benefits
Work collaboratively with great people on difficult problems
Competitive salary and equity
Own your career direction as the company grows
Laptop and budget for home office equipment
Get to know our many SaaS products and product people (our customers) from around the world
Our ways of working
Remote-first team; we give you independence over your working hours and trust your commitment to your work, your teammates, and your customers
Reporting to Pulkit Agrawal (Co-founder & CEO)
Working closely with the full team, including Brian (Co-founder & CTO), Dana (PM) and Jess (ex-designer and consultant)
Tools you will use: Figma, Zeplin, Tailwind UI, Airtable, Slack, G Suite, Notion, Zoom, Loom, Mixpanel, Intercom, Chameleon, Typeform