Product Manager vacancy at Simplero
We're small, bootstrapped, profitable, and proud. We haven't taken funding, which means we're not beholden to anyone other than ourselves and our customers. When companies take funding, what happens is they run at a loss (otherwise they wouldn't need the funding), and they need to exit, so the investors get paid.
Usually, in an exit, product development stalls, prices increase so they can turn a profit, and the customers are the losers. Not so for us. We're in it for the long haul. We're here to create a product we love, and a company we love working at. We've been around since 2008, and we're loving it more each day. I'd call that a success.
General overview of the role
Simplero is a product-led SaaS company that helps coaches, authors, and speakers transform lives at scale through online courses and memberships. We’re an all-remote team of 35 trailblazers passionate about service, personal growth, and simplicity. We have helped over 2500 customers in 30 countries make over $225M. We’re changing lives, providing livelihoods, and our service is incredibly valuable. We’re a team united by our shared values of growth, ownership, service, and hunger.
As our Product Manager, you’ll help us dramatically improve our core product and ensure great fit with our customers’ needs.
We have a very solid product that customers love, a very solid engineering team, and one incredible UI designer. We’re looking to dramatically invest in our core product this year, and you’ll be key to making that a success. That means your job will be both exciting and hard.
We have high standards, and we’re going to expect a lot of you. But the payoff both personally and professionally will be immense. Working at Simplero will open your world and professional career to abundant opportunities for growth. You will be working on all stages of the product development process and will have a real impact on the product and our customers’ lives.
Collaborate with customers, marketing, designers, engineers, and leadership to manage feature development from conception to adoption, marketing, and monetization.
Collaborate with the team on product vision and roadmap and and get clear on the features and values we want to offer for each buyer persona
Conduct and analyze user research and maintain our avatars
Analyze metrics from and manage in-app instrumentation (Heap, Pendo, Fullstory, etc.)
Conduct win/loss analysis
Prototype new features and get feedback from customers
Monitor the competitive landscape and ensure we maintain an excellent value prop
Manage the engineering queue and set the engineering team up for success
Continuously improve the onboarding experience and activation rate
Work with customer success to continuously improve retention and customer excitement
Work with Product Marketing and the rest of the team to define packages, pricing and features
Deliver product experiences our customers love every day
2+ years of product management experience (or similar role)
A hunger for learning and growing
A knack for design thinking, working backwards from the problem, and constantly check assumptions
Experience with both qualitative and quantitative research to inform decisions
Empathy and love for customers
Great communication and persuasion skills
Perks & Benefits
Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected
Changing lives at scale. Making the tools that empower experts to make a living teaching others is seriously high-leverage work.
Be part of a lean, efficient, high-autonomy, high-accountability team.
Show exactly what you created AND know exactly how many customers benefit from it how often.
A team of A players to work with to help you execute on your roadmap
Know how great it feels when you make a customer’s day. You’re not locked in a room 4 floors away from anyone who talks to a customer: you’ll see the impact of each bug fix, “surprise and delight” tweak, and feature.
Access to hundreds of hours of training material, books, workouts, etc.. For just about anything you want to learn about Internet business, personal growth, software development—if it’s not already in our virtual library, just ask.
Personal and professional coaching. Who do you want to be? How do you want to grow yourself and your career? We’ll help you get there.
4 weeks of paid vacation + 10 holidays per year. Yes. We want you to get some perspective and rest.
Generous profit sharing. Since we don’t have stock options, this is how we do it.