555 day(s) ago

проверка 20201225-3 vacancy at First Employer

Negotiable salary


Remote worker location: United States
English: Upper Intermediate
Experience: 3+ years
Employment: Full-time

First Employer

France, Lille
Company size: up to 50 employees
Industry: Software for government employees
Founded: 2000
Average age: 27
Growth over last year: 33%
There’s a revolution currently taking place in the education and training field and you want to be a part of it. You feel strongly about access to education and you may have even taken a few MOOCs or online classes yourself. Come help us make education accessible to all. OpenClassrooms is a startup founded by Mathieu Nebra and Pierre Dubuc. We’ve been going through a hyper-growth phase since our last round of series B funding in the amount of $60M during the first half of 2018. Over 3M people per month train themselves on our platform. By 2025, we aim to place 1M students per year in the workforce.

At OpenClassrooms, the Student & Employer Success (SES) Team is here to guarantee ROI for our customers: students and employers alike. The SES Team ensures our students and employers get the best possible experience with us.

We’re expanding our proactive Employer Success Team to help us proactively manage our client relationships with our growing number of enterprise and B2B clients. We take Employer Success seriously at OpenClassrooms. Our Employer Success team is dedicated to going above and beyond for our B2B clients day in and day out. We are looking for an individual with exceptional customer service skills to deliver world-class service to all of our International clients and ensure they achieve their educational goals on our platform. You are a customer success guru, you love interacting with people and solving tricky problems. You’re independent and autonomous: you can make things happen without someone saying so. ‘Continuous Improvement’ is second nature to you as you obsess over details and persist to make things just ‘perfect’ for our students. If that’s you, then you might just be ready to join an agile and fast-moving structure, with the goal to make education accessible to all.

Responsibilities

проверка 20201225-3

Requirements

проверка 20201225-3

Position closed

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