238 day(s) ago

SaaS Customer Success vacancy at Skedda

Negotiable salary


Remote worker location: Worldwide
English: Advanced, Upper Intermediate, Native Speaker
Experience: 1+ years
Employment: Full-time

Skedda

Australia, Melbourne
The smartest way to manage your space.

Skedda is a cloud-based, business-to-business SaaS platform for managing bookings for 'spaces' at venues. It is used by a wide spectrum of organisations to enable self-service bookings for their rooms, desks, studios, halls, courts or any other kind of 'space'. It’s truly an international product, with active customers in over 2500 cities globally.

It’s truly an international product, with active customers in over 2500 cities globally.

We are 100% bootstrapped, profitable, and growing. We (the founders) build and run the product, and we’re dedicated to improving it on a daily basis.

Responsibilities

Answering email/chat questions from prospective and existing customers
Helping customers find solutions to their unique scenarios
Calls and demos with potential customers
Collect and report feedback for driving product-development decisions

Requirements

Be motivated to help people with their questions
Have a friendly, engaging and relaxed style
Demonstrate outstanding written and verbal communication in English
Be generally interested in SaaS products

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