706 day(s) ago

Scrum Master (backlog prioritization and stakeholder expectations) vacancy at Chexology

Negotiable salary

Remote worker location: United States
English: Native Speaker
Experience: 3+ years
Employment: Full-time


United States, New York
We started the “old fashioned way” as coat checkers using paper claim tickets. At that time, we became well-aware of the century-old stigma: by walking into a checkroom, you’ll experience long lines and lost or damaged items.
Our mission is to eliminate the claim ticket and bring speed and trust to the checkroom.

General overview of the role

Chexology, creator of ABC’s Shark Tank featured product, CoatChex is seeking a Scrum Master to ensure development team coordination through Agile methodologies and support the CEO by relaying business objectives to the development team to maximize ROI. The Scrum Master will work hand-in-hand with the Head of Engineering to bring the product roadmap and company visions to life. If the roadmap or backlog changes along the way, the Scrum Master will notify the development team about the update. The ideal candidate will contribute to team efficiency, ensure quality and timeliness, and track the development team’s progress. It is the responsibility of the Scrum Master to measure velocity and verify observance of Definition of Done (DoD). Additionally, the Scrum Master will be responsible for fulfilling other cross-departmental coordination functions, such as user research and release coordination. It is essential this individual can strike a balance between flexibility and stability, enjoys working with all different stakeholders and can communicate clearly, effectively, and persuasively. Strong experience in Agile methodology, prioritization, and goal setting are required. This position is open for anyone living anywhere in the United States and is 100% remote.


Work with the CEO to prioritize the product backlog in accordance with business objectives that provide maximum value
Work with the Head of Engineering to manage scope, timeline, and deliverables of the development team
Lead the team in the user story and acceptance criteria writing process; Help the development team to better understand the work/functional requirements
Set quantitative, achievable goals for the features on the roadmap, align them with overall business goals and track those goals over the lifetime of the product
Arrange stand-up meetings, demos, retrospectives, and QA sessions
Organize and facilitate bi-weekly sprint planning meetings
Communicate changes in the product backlog to the development team
Monitor the sprint's progress and remove roadblocks impeding the product's development
Report on the success of the sprint to stakeholders, partners, and internal teams
Ensure that all projects are delivered on-time and within the scope
Draw insights and inspiration from user research, trends in the market, and direct feedback from clients and our team to define new strategies; Continuously test and leverage insights to inform decisions
Drive development by remaining committed to Chexologys mission, pillars, and values
Have a deep understanding and empathy for our clients


3+ years of product or project management experience; 2+ years of experience managing complex SaaS projects across multiple teams as a Scrum Master
Proven understanding of Agile values and principles and experience in Scrum
Comprehensive experience with workflow management tools
Strong understanding of software development life cycle
Understanding of modern technology stack (we use Swift, Rails, and AWS)
Understanding of backend APIs and data integrations
Experience with tools like Mixpanel to draw solid conclusions from quantitative data
Experience listening to users and leading usability tests
An analytical and metrics-driven work style that leverages data to make informed decisions
Excellent organization and prioritization skills; Great interpersonal and communication skills that shine when you're talking with a client or engaging a cross-functional audience

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