Senior Product Designer vacancy at InDebted

We are on a mission to erase the stigma of debt.
InDebted is changing the way organisations recover outstanding accounts by combining human values with compelling messaging and data-driven decisions. We do this to deliver on our mission to erase the stigma of debt and improve the financial fitness of our customers.

InDebted is a fast-growing startup that believes in putting our customers first, tackling tough problems head on, and simply trusting our employees to get stuff done. We offer flexible schedules, unlimited paid leave, competitive salaries, stock options, and other perks that come with being a remote-first company.

General overview of the role

InDebted is looking for a Senior Product Designer to bring their top-notch design skills and an insatiable curiosity to understand the customer, the psychology behind the design, and how those correlate to create a fantastic customer experience.

Responsibilities

Work closely with our Product and engineering teams to define and breakdown the customer journey from start to finish

Articulate your ideas with strong hypotheses, run experiments to iteratively improve the customer journey and communicate insights to the team

Conduct customer research and dig into customer insights to understand and suggest potential solutions

Build interaction design, low and high fidelity interface designs

You have the opportunity to own the space and define best practices

Help to shape product vision and strategy

Requirements

5+ years Experience in design strategy, user-centred experience design, prototyping, UX research and UI design

A deep understanding of customer experience combined with an empathetic approach

Prior experience working cross-functionally in an agile environment

Strong ability to facilitate discussions and articulate the rationale behind your stance

Team player who is comfortable challenging assumptions, giving critical feedback and driving consensus in the interest of achieving the best outcome for the customer

Being comfortable with juggling multiple priorities for different stakeholders while delivering what's most valuable to our customers

Excellent verbal and written communication skills with the ability to understand and explain complex concepts to both technical and non-technical audiences

Always looking for ways to improve our customers' experience

Not afraid to experiment, fail and learn from it

Skills considered as a good plus

Exposure to high growth technology businesses