Senior Systems Engineer vacancy at Olo

We help restaurants get digital right.
Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party marketplaces, social media platforms, smart speakers, and home assistants. Olo serves as the on-demand ordering and delivery platform for over 300 brands, such as Applebee’s, Checkers & Rally’s, Cheesecake Factory, Chili’s, Dairy Queen, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Portillo’s Hot Dogs, Shake Shack, sweetgreen, Wingstop, and more. Learn more at www.olo.com.

Olo's headquarters is located on the 82nd floor of One World Trade Center. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map:https://www.olo.com/images/culture.jpg.

Responsibilities

Administering Windows Server roles such as IIS, Active Directory, WSUS, and DNS.
Building virtual infrastructure in cloud platforms such as AWS.
Patching operating systems like Windows Server and Linux.
Patching third party tools and security related vulnerabilities.
Configuring Load Balancers, VPCs, and Security Groups.
Troubleshooting network latency including analyzing packet captures.
Proactively monitoring all systems for uptime and security. Noticing trends before they become issues. Improving Monitoring infrastructure as needed.
Responding to PagerDuty alerts as part of an on-call rotation with another engineer.
Resolving or escalating production issues to development teams as needed.
Managing domain forests and replication.
Forecasting and optimizing capacity and AWS infrastructure costs.

Requirements

At least 3 years experience administering a production level 24/7 web application.
Expert level Windows Server knowledge, including IIS, Active Directory, Windows Server Performance Monitor, and Windows Networking.
In-depth working experience with AWS services and APIs.
Comfortable in your ing tool of choice - PowerShell, Python, Bash etc.
Working knowledge of DevOps, automation, and Infrastructure as Code.
At least mildly comfortable in a Linux environment.
Solid networking knowledge, capable of troubleshooting all types of network traffic issues.
A passion for uptime.

Skills considered as a good plus

Experience with any of the following technologies: Ansible, CloudFormation, GitHub, SQL Server, Redis, ElasticSearch, SumoLogic, Datadog, Windows Server Failover Clustering, Consul, Docker, Terraform.
PCI compliance experience.