Solutions Architect, Systems Integration, Remote North America
General overview of the project(s)
We are looking for a Solutions Architect for an exceptional opportunity to join in establishing and growing a new services practice within a technology leader. Ciena’s Global Services team is building a Systems Integration practice focused on Enterprise Edge/NFV solutions including uCPE hardware, D-NFVI software, Blue Planet orchestration, third-party Virtual Network Functions (VNF’s) and other multi-vendor elements. The network edge is an area of growth driven by virtualization, infrastructure refresh, Multi-access Edge Compute (MEC), 5G, and Internet of Things (IoT).
You will drive multiple aspects of the practice including capability development (technology, tools, and processes), presales solutioning, and successful delivery of customer projects providing value to our clients with excellent customer experience. Our startup team will benefit from your innovation, customer focus, collaboration, value creation, and professionalism.
Define and create best-in-class capabilities of the practice for solution design, implementation, validation, and support including solution life-cycle management and VNF on-boarding and validation.
Provide technical and commercially aware leadership to scope and design systems integration projects including architecture, project resourcing, and other elements of industrialized offerings along with well-defined client project specific statements of work (SoW).
Guide and influence technology partner and ecosystem relationships.
Lead teams of integration engineers, automation/test engineers, support engineers, and partners to deliver both technically and commercially successful client projects. Your technical project management and team leadership skills will be required.
Prepare project deliverables including presentations, solution descriptions, top-level designs, and other documentation.
Facilitate alignment among internal product teams, industry partners, and other stakeholders.
Provide insights to optimize our strategy, tactics, and roadmaps.
Support business development by assisting Ciena colleagues and partners.
Create content and lead sessions on architecture design, implementation planning, and proof of concepts (PoCs).
Share knowledge with colleagues including preparation of competency development plans and content.
Participate in industry forums and communities as required.
The successful applicant for this role will have 10+ years of experience working in the Information and Communications Technology (ICT) field with responsibilities in systems engineering, service solutioning, product/service management, consulting, or systems integration delivery roles. Direct experience as a solutions architect or enterprise architect is preferred.
Multiple organization experience is valuable: communications service provider, enterprise IT, systems integrator, or product vendor.
Deep technical knowledge and experience in cloud computing and network function virtualization: orchestration (MANO), Network Function Virtualization Infrastructure (NFVI), and enterprise Virtualized Network Functions (VNF).
Experience with enterprise VNF’s such as firewall, SBC, router, load-balancer, and SD-WAN is required.
Network Service Design experience. Use of network service descriptors (NSD) and Virtual Network Function Descriptors (VNFD). Day 0, Day 1, and Day N requirements.
NMS/EMS/OSS/BSS operations and service assurance knowledge is valuable.
Certification in software tools for building and managing cloud computing platforms for public and private clouds, such as: OpenStack, VMWare, Linux, and public clouds.
VNF and NFVi testing methodologies and tools knowledge: ONAP, OPNFV, ETSI NFV ISG, ONF, Ixia, Spirent, and automation.
Expertise in ethernet and IP networks is required: network design, routing protocols, L2/L3, MEF, and network security.
Understanding of DevOps and agile development methodologies.
Demonstrated thought leadership along with corresponding work products such as white papers, presentations, published articles, blueprints.
Stays abreast of emerging technologies and related industry communities such as: 5G, Internet of Things (IoT), Artificial Intelligence, Machine Learning, Muti-access Edge Computing (MEC), containers, hybrid cloud, cloud native, and security.
Excellent written, verbal, and presentation communications skills. Customer and partner facing skills.
Ability to mentor and lead by influence and collaboration.
Bachelor’s degree in electrical engineering, computer engineering, computer science or equivalent experience. MS or MBA preferred.
Passion for helping customers successfully realize new solutions at the network edge.
The ability to travel approximately 25%, at times higher to support customer engagements, mostly within North America.
Position can be located at a Ciena office or in proximity to a customer/technology hub city in North America.