132 day(s) ago

Support Engineer Linux, Java

from 900 USD per Month


Remote worker location: Russia
English: Intermediate, Advanced, Upper Intermediate, Native Speaker
Experience: 3+ years
Employment: Full-time

Flashphoner

The company is engaged in the development and implementation of its own product - the media server Web Call Server.

Responsibilities

Support
Tracking the operation of servers in production. Collection and analysis of logs, reports, traffic. Tuning Update. Configuration. Deployment.

Debugging
Problem analysis, testing, logging and debugging at the code level. This may require knowledge of Java and other programming languages: JavaScript, Objective-C, C.

Monitoring
Deployment of monitoring tools. Connecting servers to monitoring systems. Writing scripts for parsing statistics and metrics.

Technical support L2, L3.
Work on customer requests. Troubleshooting. Solving problematic configurations. Analysis of logs, traffic. Bagreport.

Dev Ops.
Work with the software production cycle. System administration. Automation of assembly and deployment processes.

Testing and documentation.
Participation in product testing and documentation revision.

Requirements

Knowledge of Linux at the system administrator level
Experience with network traffic analysis: wireshark, tcpdump
Knowledge of network protocols, RFC.
Analysis of server processes: lsof, netstat, ps, top, htop, pmap, etc.
Ability to quickly write scripts on bash, python for analyzing logs, dumps, parsing statistics, automation
Experience with automated deployment tools such as Ansible
Experience with automation of the deployment of cloud servers Amazon AWS, DigitalOcean, GoogleCloud, Docker.
Syntax knowledge, debugging using Java, C, JavaScript code logs
Experience with monitoring tools: Zabbix, Prometheus
Customer support experience. Ability to build sentences and write in technical English. Identify the exact causes of the problem.
Work experience in a software or service development company. Understanding the production cycle, knowledge of CI CD version control (git) tools and assemblies.
Experience in automation and integration of dev ops services and systems.

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