31 day(s) ago

Translation Vendor Manager

Negotiable Salary


Worldwide
English: Native Speaker
Experience: 3+ years
Employment: Full-time

Language Insight

London
Industry: Translations
We are Language Insight. We are an award-winning language service provider with offices in the UK and USA. We provide language services such as transcription, translation, and interpreting.

We’re an open and honest company, with a strong focus on all of our staff, which enables us to deliver consistent high‑quality translations and other language services to our clients. With our headquarters in Preston in the north west of England, we also have offices in London and New York. Our plans include further expansion into Europe and Asia.

Responsibilities

Recruiting new linguists, from CV’s screening and shortlisting to testing to ensure they meet the company and ISO quality standards
Onboarding linguists: negotiating rates, sending Service Agreements and other onboarding documentation, adding linguists to the live database and our TMS system
Organising training and refresher sessions for linguists
Monitoring and maintaining our linguist database to make sure the information is up to date and accurate at all times.
Promoting newly recruited linguists to the relevant Projects teams
Reporting on vendor recruitment and performance, highlighting shortages in specific languages or services
Monitoring linguists’ performance and highlighting areas of concerns to Strategic Director
Creating regular recruitment plans together with the Strategic Director
Assisting the Projects Team with urgent ad hoc recruitment for time critical assignments
Establishing, building and maintaining professional relationships to ensure linguist retention and engagement
Keeping abreast of industry standards and developments
Attending regular meetings to discuss business needs

Requirements

Excellent written and verbal communication, Accountability and Proactiveness, Proven ability to meet targets, Attention to detail, Ability to multitask and manage deadlines effectively, Knowledge of confidentiality and data protection acts, Ability to respond quickly to urgent requests